Refund Policy
We strive to ensure customer satisfaction with every purchase. If you are not fully satisfied with our products or services, you may request a refund subject to the terms below.
Eligibility for Refund
Refunds may be provided in the following cases:
- Wrong product or service delivered
- Damaged or defective product received
- Order cancelled before shipment or processing
- Duplicate payment made by mistake
- Service could not be completed due to technical or operational issues
Non-Refundable Cases
Refunds will not be applicable in the following situations:
- Products that have been used, damaged, or altered after delivery
- Requests made after the allowed refund period
- Digital products or downloadable content once delivered
- Completed services or consultations
- Shipping charges, convenience fees, or transaction charges
Refund Request Process
To request a refund, customers must provide:
- Order ID or payment reference
- Reason for refund request
- Supporting proof such as images or screenshots, if applicable
Our support team will review the request and respond within a reasonable timeframe.
Refund Timeline
Approved refunds are generally processed within 5–7 business days. The actual credit time may vary depending on the bank or payment provider.
Refund Method
Refunds will be issued through the original payment method used during the purchase. In certain cases, refunds may be processed via bank transfer or wallet credit.
Contact Us
For any refund-related questions, contact us at:
- Email:info@aarvytechnologies.in
- Phone: +91-9315093750
- Working Hours: Monday to Friday, 10:00 AM to 6:00 PM IST